Last updated: 26.2.2025

Introduction

Childminder Accountancy Services Ltd is committed to protecting your personal data and complying with the UK GDPR and Data Protection Act 2018. This Privacy Notice explains how we collect, use, and protect your personal information. We act as a data controller when processing your personal data. If you have any questions regarding this Privacy Notice, you can contact us at:
Childminder Accountancy Services Ltd
11 Birkbeck Road, Enfield, EN2 0DX
Telephone: 020 8367 7319
Email: privacy@caservices.org.uk
ICO Registration Number: ZA098848

What Personal Data We Collect

We may collect and process the following personal data:

  • Identity Data – Name, date of birth, marital status, nationality, national insurance number, UTR, VAT number, passport or driving licence.
  • Contact Data – Address, email, phone number, social media profiles, website details.
  • Family Data – Information about dependents, spouse/partner details where relevant.
  • Financial Data – Bank account details, payment details, tax-related financial information.
  • Transactional Data – Details of services we provide to you.
  • Regulatory & Compliance Data – Information required for due diligence, such as director disqualification status, CGT-related details, and anti-money laundering checks.
  • Technical Data – IP address, browser type, and usage data when you visit our website.
    We do not collect sensitive data (e.g. health, religious, or biometric data) unless legally required.

How We Use Your Data & Legal Basis for Processing

We process your personal data to:

  1. Provide Accountancy Services – To fulfil our contract with you, including tax returns, corporation tax, statutory accounts, company secretarial work, company formations, payroll, bookkeeping, and compliance with legal requirements.
  2. Legal & Regulatory Compliance – To meet our obligations under laws such as the Money Laundering Regulations 2017 and professional standards set by AAT.
  3. Business Administration – Managing payments, invoicing, and client communications.
  4. Marketing – Informing you of relevant services (only with your consent).
  5. Website Analytics – Improving our website performance and user experience.
    The legal bases for processing include:
  • Performance of a contract – Necessary to provide our services.
  • Legal obligations – Required by tax laws, anti-money laundering laws, and professional regulations.
  • Legitimate interests – Running our business efficiently while balancing your rights.
  • Consent – Where required, such as for marketing communications.

Who We Share Your Data With

We may share your data with:

  • HMRC, regulatory bodies, and professional organisations where legally required.
  • Third-party service providers (e.g. bookkeeping, payroll, and IT support) who assist in delivering our services.
  • Legal advisors, insurers, and professional indemnity providers when necessary.
  • We do not sell or trade your personal data.
    If you require details of specific third-party providers, please contact us.

Data Retention

We retain records:

  • For tax-related services – 6 years after the tax year to which they relate.
  • For payroll records – 3 years after the tax year to which they relate.
  • For AML identity records – 5 years after the end of the business relationship.
  • For advisory services – 6 years after the business relationship ends.
  • Ongoing client relationships – Throughout the engagement and for 6 years after termination.
  • Non-clients – One-off QuickBooks training sessions – Contact details and booking history are retained for up to 24 months, with invoice/payment records kept for 6 years as per HMRC requirements.

Your Rights

You have rights under data protection law, including:

  • Access – Request a copy of the personal data we hold.
  • Correction – Request rectification of inaccurate or incomplete data.
  • Erasure – Request deletion of your data in certain circumstances.
  • Restriction – Request to limit the processing of your data.
  • Objection – Object to processing based on legitimate interests.
  • Data portability – Request to transfer your data to another provider.
  • Withdraw consent – Where processing is based on consent, you can withdraw it at any time.
    To exercise your rights, contact us at privacy@caservices.org.uk. If you are not satisfied with our response, you may complain to the Information Commissioner’s Office (ICO) via www.ico.org.uk.

Complaints & Data protection Rights

If you have any concerns about how we process your personal data, please contact us at:

  • Email: complaints@caservices.org.uk
  • Post: Childminder Accountancy Services Ltd, 11 Birkbeck Road, Enfield, EN2 0DX

We will acknowledge your complaint within 5 working days and aim to provide a full response within 30 days.

If you are dissatisfied with our response or believe we are not handling your data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

  • Website: https://ico.org.uk/make-a-complaint/
  • Helpline: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Security & International Transfers

We take reasonable security measures to protect your data. Where third-party providers are outside the UK, we ensure they comply with UK data protection standards.

Changes to This Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website.
For any queries, please contact us at privacy@caservices.org.uk.